Private & Secure AI

Private AI built for business

Private AI means the assistant, your data and the processing all stay inside an environment you control. HeyMi is hosted in Sydney, runs on models Mattingly hosts itself, and never uses your information to train an external model.

SydneyPrivate cloud

Why it matters

Security here isn’t a padlock. It’s a list of facts

Your data is not our training data. We would rather tell you exactly where your information sits and what happens to it than describe it as enterprise-grade and leave you to guess.

Mattingly does not hold a formal information security certification today. We are working towards one, and we would rather say that plainly than imply otherwise.

Where it lives

Hosted in Sydney, Australia
Your data is stored in Australia
Your data does not leave Australia
Processing happens inside Mattingly’s private cloud environment
Models are hosted by Mattingly, not called from an external AI service
Backups are held in Australia

What happens to it

You own your data
Your data is never used to train AI models
Your data can be deleted on request
Access is controlled by user, group and role
Two people can be permitted to see different information
Encrypted in transit and encrypted at rest
You control how long conversation history is kept
Optional administrator logging and audit trail
HeyMi responds and recommends. It does not act inside your systems on its own.

We do not currently claim a formal security certification, and we say so rather than implying one.

The controls

Built for a business, not a single user

A tool that everyone sees the same way is fine for one person and wrong for a company. These are the controls that make it usable across a business.

Permissions

Access by user, group and role. A site manager and a financial controller can be given genuinely different views of the same business.

Encryption

Encrypted in transit and encrypted at rest. Not an option you have to turn on.

Our own models

Custom models hosted by Mattingly. Your questions are not forwarded to a third-party AI provider.

Audit

Optional logging so you can see what was asked and answered, if your governance needs it.

Deletion

Your data can be deleted on request. You own it, so that is your call and not a favour.

No autonomy

HeyMi responds and recommends. It does not go and change things in your business systems.

Questions

Private AI, answered

Private AI means the AI environment, the information it uses and the processing it performs stay inside an environment the business controls, instead of being sent to a public AI service. For HeyMi that means a Mattingly-hosted environment in Australia, models Mattingly runs itself, and no customer information sent to external AI providers.

No. Your data is not used to train AI models and is not shared with any external AI provider. Your data is not our training data.

By user, group and role. Two people in the same business can be permitted to see different information, so finance detail and site detail do not have to be available to everyone who has a login.

Yes, in transit and at rest. You also control how long conversation history is kept, and an administrator logging and audit trail is available if you want one.

Mattingly does not hold a formal information security certification today. We are working towards one, and we would rather say that plainly than imply otherwise.

Talk to us

Ask us the security question you actually care about

We will answer it specifically, in writing, and tell you where we cannot yet.